Terms of service

Palais De Mayola – Terms of Service

“Palais De Mayola is more than clothing — it is expression, discipline, and imagination. By entering this space, you respect the craft.”

1. Overview

This website is operated by Palais De Mayola (“we”, “us”, “our”). By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users, including browsers, customers, and contributors.

If you do not agree, you may not access the site or use our services.

2. Eligibility

By using this site, you confirm that:

• You are at least 18 years old or have parental permission
• You will use this website only for lawful purposes
• You will not violate any applicable laws or regulations

3. Products & Brand Integrity

All products sold by Palais De Mayola are part of a curated, creative vision.

We reserve the right to:

• Limit quantities of any product
• Discontinue items at any time
• Refuse orders that appear to be reselling, fraudulent, or abusive

Due to the nature of limited drops and exclusive releases, items may not be restocked once sold out.

4. Pricing & Payments

• All prices are listed in GBP (£) unless otherwise stated
• Prices may change without notice
• We reserve the right to cancel any order due to pricing errors

You agree to provide accurate billing and payment details.

5. Orders & Acceptance

Once an order is placed:

• You will receive an order confirmation email
• This does not guarantee acceptance

We reserve the right to:

• Cancel or refuse any order
• Limit quantities per customer or household

6. Shipping & Delivery

• Delivery times are estimates only and not guaranteed
• We are not responsible for delays caused by couriers, customs, or external factors
• Risk transfers to you once your order has been dispatched

7. Returns & Exchanges

All returns, exchanges, and refunds are governed by our Return & Refund Policy.

Due to the exclusivity of our brand:

• Certain items (including limited drops) may be non-returnable
• Items must meet strict return conditions

8. Intellectual Property

All content on this site, including:

• Logos
• Designs
• Graphics
• Product concepts

are the exclusive property of Palais De Mayola.

You may not copy, reproduce, or distribute any content without written permission.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to hack, disrupt, or damage the site
• Copy or exploit brand content
• Harass, abuse, or harm others

Violation of these rules may result in termination of access.

10. Third-Party Services

Our website may include links to third-party services or platforms.

We are not responsible for:

• Their content
• Their policies
• Any damages arising from their use

11. Disclaimer of Liability

All products and services are provided “as is” and “as available”.

To the fullest extent permitted by law, Palais De Mayola is not liable for:

• Any indirect or consequential loss
• Delays or interruptions
• Loss arising from misuse of products

12. Indemnification

You agree to indemnify and hold harmless Palais De Mayola from any claims, damages, or expenses resulting from your breach of these Terms.

13. Termination

We reserve the right to terminate or suspend access to our services at any time if these Terms are violated.

14. Governing Law

These Terms are governed by the laws of the United Kingdom.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.

16. Contact

For any questions regarding these Terms:
[your brand email here]

Optional Luxury Add-On (Highly Recommended)

If you want your brand to feel more exclusive, add this section:

17. Limited Drops & Exclusivity Clause

Palais De Mayola operates on a limited release model. By purchasing from our store, you acknowledge:

• Items may never restock
• Availability is not guaranteed
• All purchases are final for exclusive drops unless faulty